Frequently asked questions

Does the courses serve as a formal qualification?

Our courses do not substitute a formal education such as a college or university degree and cannot be used as a professional qualification.

Our courses are created to further develop registered mental health professionals such as Psychologists, Psychiatrists, Occupational Therapists, Social Workers and General Practitioners.

How do I create a new Learner Profile?

You can create a new learner profile by signing up to our site. Below is a short video to show you how.
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I can't remember my login details.

No need to worry - your login details are linked to your email address. Simply click on 'Sign In' and then click on 'Forgot your password?'. All sorted!

Not sure where the 'Sign In' button is? Please refer to the previous question named 'I don't know how to access the course I bought.'

I don't know how to access the course I bought.

You can access the course content by signing in and then navigating to your profile. Below is a short video to show you how.
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How do I download the pdf documents from my course?

You can download the documents from your course by clicking on the paperclip icon and then clicking on the Adobe pdf name at the top of the content screen. Please note that you cannot download our recordings. Below is a short video to show you how.
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How do I print the pdf documents from my course?

You can print the documents from your course by clicking on the printer icon at the top-right corner of the content screen. Below is a short video to show you how.
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How do I receive my Certificate and get my CPD points?

You can download your certificate directly through your online profile after you've completed the course evaluation. 

Please keep in mind that we will be unable to submit your CPD accreditation if the evaluation is not submitted. Below is a short video to show you how.
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